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About Our Team
We’re a mix of personalities! Don’t be shy, Get in Touch!


Founder, Owner, President

Stacey is a North Carolina native and started Hear Billing Solutions in 2014 when she had an insider’s view of what an audiology practice needs in terms of billing policies and procedures. She herself worked for an audiology practice for over four years, quickly realizing audiology billing is an art. With her insightfulness she couldn’t go wrong. She had credentials, the knowledge & know-how, and a willingness to take a chance…and it’s paid off.
Today, when Stacey isn’t helping clients with billing concerns, or traveling for an new client’s On-Boarding Meeting, she enjoys spending time at Kerr Lake with her family. She and her husband are a happy, young family of six with three daughters and a son. Stacey enjoys teaching gymnastics and dance for her daughter’s classes and loves to cheer her son on at his baseball games.
You can see more of Stacey at the boot camps she coordinates and presents throughout the nation. She loves teaching the audiology billing community about the do’s and dont’s of our great audiology billing realm.


Billing Representative
Christy lives in Butner, NC with her husband, two teenage sons, and fur baby Zeus. Before marrying her high school sweet heart and picking out their shih tzu, Christy earned her degree in our states capital, Raleigh.
She attended Meredith College and graduated with a degree in Social Work; opening her eyes to a world she had never seen before. She decided to work in the medical field and is seasoned now for over 15 years. Christy is well aware of the on-goings back stage, which is one of the reasons we’re lucky to have her.
In Christy’s spare time she enjoys getting lost in a good book, watching something “worth while” on television, and making special moments with her family.


Billing Representative
Kristen is a lover of camping, the beach, and travel. She enjoys spending time watching her two sons practice Brazilian Jiu Jitsu, walking her two dogs with her high school sweet-heart, turned husband, in 2001, and somehow has time to run a side business called Dizzy Flaming Customs where they apply a protective coating to custom designed items using a heated powder mixture.
Kristen earned her Legal Secretarial Science Degree in 1997 before marrying her high school sweet heart and starting her family.
She is a North Carolina native who has extensive knowledge in insurance billing. Kristen worked with pharmacy claims for over 14 years, so we knew she was a good fit for our team. Kristen also worked as a supervisor and payroll coordinator, managing payroll for 2000 (or so) employees.


Billing Representative
Heather is a native of our Tar Heel state, North Carolina. She was born and raised in Henderson where she met, fell in love with, and married her childhood sweetheart.
She went to school at Vance-Granville Community College where she earned her degree as a Pharmacy Technician. She worked in the industry for over 10 years helping people with their needs.
This mother of two, and country girl at heart, loves The Lord and all His creations including the sunrises and sunsets over Kerr Lake. She and her family spend a lot of time camping there. Some things that make her heart sing are watching her son and daughter grow up, creating memories of boat riding, cooking out, and creating delicious flavors of home-made ice cream on a hot summer day. Yum!


Billing Representative
Melinda is a Tennessee native who moved to North Carolina by way of her dad’s job when she was young. Yes, she’s in the Tarheel State now, but when she visits back home, you’ll still hear her cheering on her favorite football team. Go Vols!
When you visit us in our Oxford, NC office, you’ll recognize Melinda by the Disney garb that often surrounds her. You see, while in college, Disney helped Melinda fulfill one of her dreams when they offered her a semester-long internship. (Maybe wishing upon a star really does work!) She was able to combine the love she has for children with all that Disney World offers. She floated around for an entire semester as if Peter Pan himself had sprinkled pixy dust on her.
Melinda has experience working in the medical field and enjoys verifying insurance and billing for medical offices. She always has a smile on and a willingness to help.
She recently married her Prince Charming and became a “bonus mom” to two wonderful children. Melinda and her family enjoy cooking so much that they started a small catering business serving people in their community. She tells us the cakes they create are pretty amazing; we’re looking forward to trying a slice.


Billing Representative
Tammy comes to us by way of our inspiring owner, Stacey. As sister-in-laws, they spend a lot of time together. Tammy’s been with Hear Billing Solutions almost since we first opened in 2014. She was our first employee and has become our insurance verification and claims expert. Daily billing practices are her specialty.
She has two adult children and loves to spend time with them. Kerr Lake is one of her favorite places to visit. Making memories with her kids and family is what fuels her soul.
Tammy is known within her family as the person to go to when things need fixing, someone needs an extra hand, or just an ear to bend. She’s the ultimate support person and we’re happy to have her as a part of our team.


Billing Representative
Hailey, known in the office as, Miss Hailey Rose, is our only part-time employee and high school student. She was born and raised here in North Carolina and comes from a big, tight- knit family where cookouts and Sunday night dinners are their favorite things to do!
A senior in high school, she has high hopes of one day earning a degree in criminal justice, specializing in forensic science. She participates in groups in school, all who give back to the community through service and giving back to those in need. In addition, she often finds herself volunteering at the local ACIM, a food bank which provides to under privileged families. Her faith runs deep, as she’s a member of her church where she sings in the choir, and is part of their youth group where they put their faith into action doing mission work far and wide to give back to those who are far less fortunate than others.
In her spare time Hailey enjoys writing poetry, spending time with her family and friends, and savoring up a good day at the lake.
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If you are interested in working together, send us an inquiry and we will get back to you as soon as we can!

Meet Our Team

We’re a mix of personalities! Don’t be shy, Get in touch!